Coldwater Creek is a women's clothing brand founded in 1984 in Sandpoint, Idaho, as a catalog of nature-inspired clothing, jewellery and gifts, which grew into a national chain of stores selling relaxed, colourful women's apparel. The original company filed for Chapter 11 in April 2014 and closed its stores; Sycamore Partners bought the brand and relaunched it online and by catalog that November, and in September 2020 the Hong Kong-based Newtimes Group acquired it. Coldwater Creek trades today as an online retailer at the site linked above.
Because today's store is a relaunched business trading on an acquired brand - and to avoid implying the original chain still operates - this page carries no shop box. The catalog-era company, and its 2014 filing, are described in the profile section below and in full on the history page.
The historical record follows. Coldwater Creek began in 1984 as a home business with one phone, an extra-long cord, a closet stuffed with merchandise and a fierce determination to set new standards for mail order service. Headquarters were located in Sandpoint, Idaho, with a customer contact and tech center in nearby Coeur d'Alene, Idaho and a distribution and customer contact center in Parkersburg, West Virginia. They mailed their first catalog in 1985, opened their first premium retail store in November 1999, began e-commerce in July 1999, and as of January 30, 2010 operated 356 stores throughout the United States, in regional malls and lifestyle centers, with an atmosphere evoking the beauty of nature.
The earlier record for this company - its history, past brand line-ups, figures and photographs from the periods described - is kept on a separate page for historical reference.
Coldwater Creek History & Historical Profile →In 1984, as a home business in Sandpoint, Idaho - one phone, an extra-long cord and a closet stuffed with merchandise; the first catalog followed in 1985 and the first premium retail store in November 1999, in the historical record.
Coldwater Creek Inc. and all its U.S. subsidiaries filed voluntary Chapter 11 petitions in Wilmington, Delaware, having failed to find a buyer or new capital; liquidation was determined to best maximize creditor value, with clearance sales managed by Gordon Brothers and Hilco.
Sycamore Partners purchased the intellectual property (name, logo and customer list) through CWC Direct LLC in June 2014, opened headquarters in Hingham, Massachusetts, and relaunched Coldwater Creek on November 3, 2014 as a catalog and online-only retailer; a Burlington, Massachusetts store followed in early 2018.
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